The cliché that employees are the most crucial resource in a company is true. The company, therefore, must maintain and improve this resource to reap the most benefits from it. The terms employee training and employee development are two sides of the same coin. They are concerned with the development and maintenance of staff.
Training refers to the impartation of skills to help employees perform their duties more effectively. Training is ongoing, and its contents and nature changes from time to time depending on the changing needs. Employee development, on the other hand, takes a longer time view. It is also quite expansive, and it focuses on the employee as a person in a wholesome context to make them better for the current role and other possible future roles.
Why Conduct Employee Training and Development?
The obvious answer to this question is that we train employees to give them the necessary skills to do their job. The expected outcome when employees are trained well is that they will increase profits. Continuous training and professional development are one of the most attractive aspects of a job for modern employees. Thus, when you train the staff, they are likely to remain loyal to the company.
Retaining employees helps you save time and resources. When you employ new people, you have to train them, and they also take some time to onboard them. The time these new employees will take to learn the ropes will cost the company service delivery to customers, which may affect profits.
The stiff competition for top talent in today’s market should provide further motivation to give training and development opportunities for employees.
Characteristics of Effective Training and Development Programs
- They Identify Business Impact: These endeavors must be aligned with the objectives of the business. You should train employees to focus on the business’s core functions. This is the only way they can meet customer needs. Ensure the potential training impact is measurable to help you evaluate the effectiveness of the training later.
- They identify the need: Although training and development focus on the whole business, you can’t train on everything simultaneously. You will need to identify the most urgent need for every season. Training needs sometimes include motivating the staff to keep them interested in the job.
Besides motivation, you may need to train your employees to help them acquire some specific skills related to the job. This is often continued to be in line with the situation in the market.
- They are layered: The best training is layered. You train your employees at different levels and give them some time to practice what they have learned. They can then come back for further training. This time the experience will be enhanced because the trainees have applied the knowledge they acquired, and they can relate the information with facts on the ground.
- They are evaluated regularly: You should periodically assess your training and development programs to see how effective they are. Look out for any gaps there may be and close them before the next training.
Christopher F. Frazier Lives in Gainesville, Georgia, and has been a pillar at Hardware Specialties, Inc. for over 27 years.