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Gainesville, Georgia

What is Employee Training and Development?

What is Employee Training and Development?

The cliché that employees are the most crucial resource in a company is true. The company, therefore, must maintain and improve this resource to reap the most benefits from it. The terms employee training and employee development are two sides of the same coin. They...

How to Improve Customer Service

How to Improve Customer Service

Nine out of ten Americans consider the quality of customer service when deciding whether to return to the business or not.  All companies know this, and in the current competitive business environment, you have to keep improving to maintain and attract customers....